Frequently asked questions

Software for gyms: members, plans, fees and receipts, attendance, reminders, staff and workouts in one dashboard, with an app for your members.

About 10 minutes. Sign up, add your gym's plans, then import your members from Excel or add them one by one.

Yes. Upload your Excel or CSV file and GymBody maps names, phones, plans and dates for you.

No. The dashboard works in any browser on a computer or phone.

Yes, 14 days with every feature and no payment details needed.

From Billing in your dashboard, by UPI, card or net banking through Razorpay. Plans renew automatically every month or year.

Pick a plan to continue. If you do not, your account becomes read-only and your data stays safe.

Yes, from Billing in one click. Your plan works until the end of the paid period and then stops renewing.

No. Payments are not refunded, but your plan keeps working until its end date. See our Refund & cancellation policy.

Yes, from Billing. Yearly costs the same as 10 months.

No. The member app is free for your members. Only the gym pays for GymBody.

They scan your gym's QR code with the app, or your staff marks them present in the dashboard.

Yes. Expiry and fee reminders go out by WhatsApp, SMS or email at the times you choose.

Yes. Create personal training packages, assign a trainer and sell sessions; trainers earn their commission per session.

Each gym's data is kept separate, connections are encrypted, there are no passwords to leak, and the database is backed up every day on servers in India.

You do. We use it only to run GymBody, never sell it, and you can ask for a copy or for it to be deleted.

No. Gym owners, staff and gym members never see ads in GymBody.

Yes, for everyone. Each exercise has pictures from the front, side and back, the muscles it works and simple steps.

Yes. Trainers build plans from the library and assign them to members, who see them in the app.